xx99b Terms & Conditions

These Terms & Conditions ("Terms") form a legally binding agreement between the xx99b platform ("Platform", "we", "us") and all registered users ("User", "you", "your").

xx99b is an online gaming platform offering slots, live casino, cricket betting, and other gaming services to players in Bangladesh. The platform operates fully in Bengali and supports local payment methods.

• If these Terms are translated into English or any other language, the Bengali version shall be considered final.
• Continued use of the platform means you have accepted the latest version of these Terms.
• If you do not understand any term or have an objection, please stop using the platform and contact our support team.

The following eligibility requirements must be met to open an account and use services at xx99b:

• You must be at least 21 years of age.
• You must create the account entirely voluntarily and in your own interest.
• All information you provide must be true, accurate, and up to date.
• You must have a valid payment method (bKash, Nagad, Rocket, Upay, or bank transfer).
• Each individual may operate only one account.

False information provided at registration may result in account termination and forfeiture of deposited funds.

The security and use of your xx99b account is entirely your responsibility. Follow the guidelines below to keep your account secure:

• Never share your password or login details with anyone else.
• If you suspect unauthorized access to your account, notify the support team immediately.
• Operating an account on behalf of or in the name of a third party is prohibited.
• Transferring or selling your account to another person is strictly prohibited.

We may request account verification documents at any time. xx99b reserves the right to temporarily suspend an account if the requested documents are not provided on time.

All financial transactions on xx99b are conducted in Bangladeshi Taka (BDT / ৳). Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

Deposit Terms

• Minimum deposit amount: ৳100 (for all methods).
• Deposits must only be made from a payment method registered in your own name.
• Deposits made through a third party are strictly prohibited.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 10–45 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be held until any active bonus wagering requirements are met.
• Large withdrawals may be delayed if account verification has not been completed.

xx99b offers various bonuses and promotions for new and existing players. Each offer has its own terms that must be read before claiming a bonus.

Welcome Bonus

• 120% bonus on the first deposit, up to ৳8,000.
• Example: Deposit ৳1,000 and receive a ৳1,200 bonus — total balance ৳2,200.
• Or: Deposit ৳14,000 and receive the maximum ৳8,000 bonus — total balance ৳22,000.

Wagering Requirements

• A 15x wagering requirement applies to the bonus amount (on the bonus only, not on deposit + bonus).
• Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before bonus winnings can be withdrawn.
• Withdrawals from the bonus balance are not permitted until wagering is completed.

General Bonus Rules

• Each player may claim each promotion only once.
• Attempting to claim bonuses through multiple accounts will result in account termination.
• If wagering requirements are not met before the bonus expires, the bonus will be cancelled.
• xx99b reserves the right to modify, suspend, or cancel any promotion.

All games on xx99b are operated on the basis of fair play principles. Game outcomes are determined by a Random Number Generator (RNG) that is impartial and unbiased.

• If a technical error occurs during a game, the relevant round may be voided and the bet will be returned.
• xx99b is not responsible for any bet lost due to an internet disconnection.
• Using automated software in violation of game provider rules is prohibited.
• Real-time results and match information displayed in sports betting markets are for reference only — no specific match or outcome is guaranteed.
• Betting limits apply in all games; bets exceeding the limit may be rejected.

• Creating or operating multiple accounts.
• Using bonuses solely for the purpose of cashing out (bonus abuse).
• Money laundering or transacting with illegal funds.
• Harassing other players or staff.
• Exploiting system vulnerabilities or technical errors for personal gain.
• Playing games using bots or automated software.
• Playing games or operating an account on behalf of a minor.
• Making false chargeback or payment reversal claims against xx99b.

If a prohibited activity is proven, xx99b reserves the right to close the relevant account, forfeit deposited funds, and take legal action.

xx99b provides services as a safe and reliable platform. However, we are not liable for the following:

• Losses caused by internet connectivity issues or problems with your device.
• Disruptions caused by technical issues from third-party game providers.
• Service disruptions caused by unforeseen circumstances (natural disasters, cyberattacks, government directives, etc.).
• Losses arising from your own negligence in protecting your account information.

xx99b is committed to continuously improving service quality and aims to resolve any issues as quickly as possible.

Protecting your personal information is one of xx99b's top priorities. We use industry-standard SSL encryption technology to keep your data secure.

• Your personal information is used only for account management and service improvement.
• We do not sell your information to third parties.
• Information may be disclosed to authorities where required by legal obligation.
• Full details on the use of your information can be found on our Privacy Policy page.

xx99b places the highest importance on responsible gaming. We believe gaming is a form of entertainment — not a solution to financial problems.

• Never bet beyond your means.
• If gaming is causing problems in your personal or family life, take a break.
• Our support team can help you with self-exclusion or setting deposit limits.
• This platform is for individuals aged 21 or older only.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have a dispute or complaint, contact our support team first. The dispute resolution process is as follows:

1. Initial Contact: Submit your complaint via live chat or at [email protected]. We will respond as soon as possible.
2. Formal Complaint: If the matter is not resolved through live chat, send a detailed written complaint by email.
3. Review: Our team will review the complaint and communicate a decision. This process involves verifying account history and game logs.
4. Final Decision: xx99b's decision is final and binding on both parties.

Transactions on the relevant account may be temporarily suspended while a dispute is being resolved.

xx99b reserves the right to modify, add to, or amend these Terms at any time. In the event of changes:

• A notice will be posted on the platform for significant changes.
• Updated terms will take effect from the date of publication.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• You are advised to review this page regularly.